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About Us

At Golden State Water Company, it’s been all about water for over 80 years.  Our goal is to deliver water to our customers safely and reliably in the most cost effective manner.  We carefully balance pumping water from aquifers versus importing water to provide a cost benefit to our customers. 

Our focus is on meeting customer needs and exceeding their expectations.  Through sustained financial strength, operational flexibility and a skilled workforce, Golden State Water Company prides itself on providing unparalleled water service.  Being regulated by the U.S Environmental Protection Agency, the California Department of Public Health and the California Public Utilities Commission ensures that water rates are competitive, water quality is high and our customer’s voice is heard.    

Golden State Water Company is a public utility in California and is a wholly owned subsidiary of American States Water Company

Our Services
Distributing water to communities throughout California requires a myriad of complex infrastructure: numerous wells, pumping stations, thousands of miles of mains and service lines. Then there are the men and women skilled and certified to work on our water systems to ensure high quality water gets to your tap when you need it.

Our Customer Service Center is available 24-hours a day, 365-days per year, to answer any questions you have concerning your water service, billing or any general inquiry.  Staffed with highly trained and experienced service providers, answers to your questions are only minutes away.

Our world is full of water and yet less than 1% is available as fresh water for our use.  As stewards of this precious resource, Golden State Water Company is dedicated to promoting water conservation.  Every year, the company provides thousands of low-flush toilets and other water saving devices to customers to help reduce their costs and sustain our water supply.

Our Commitment
Delivering high quality, reliable water to your tap appears easy, but behind the scenes, there's a lot going on. Hundreds highly-skilled men and women build the systems, test and treat the water, and provide customer care. 

We are steadfast in minimizing the footprint we leave in our communities.  From planning capital projects that minimize impact in our communities to reducing the use of paper through electronic tracking systems, Golden State Water Company is dedicated to protecting our natural resources and enhancing the environment in the communities we serve. 

Business Opportunities
Maintaining a business that conveys water to over 1 million Californians means we can’t do it all ourselves.  We’re looking for talented business suppliers who provide value to our customer through their goods and services.  A core belief at Golden State Water Company is to reflect the communities we serve in our staffing and in our procurement policies.  We are committed to making the most of opportunities by working with a range of suppliers and setting yearly procurement goals for women-, minority- (WMBE) and service-disabled, veteran-owned businesses (DVBE).

 

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For 24-hour emergency and customer service, please call 1-800-999-4033 or 877-933-9533 TTY (hearing impaired) spacer image
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For 24-hour emergency and customer service, please call: 1-800-999-4033 or 877-933-9533 TTY (hearing impaired)
customerservice@gswater.com

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