Bottled Water Service

Will Robbins customers continue receiving bottled water service?

Delivering safe, clean drinking water is Golden State Water Company’s top priority. It’s why the company has a robust infrastructure maintenance plan for Robbins. Until those water system improvements are conducted, Robbins customers will continue to receive bottled water service.

Is the water now safe to drink?

Currently, Robbins is unable to adequately serve its customers with safe and reliable water service as its water quality exceeds the arsenic MCL established by Division of Drinking Water (DDW). Therefore, Robbins has been delivering to its customer’s bottled water, funded by a grant from DDW for potable water needs. Golden State Water has applied for grant funding from DDW and will continue providing bottled water service until the construction of the new well and treatment facility is complete.  Bidwell Water will continue to be the bottled water service provider for Golden State Water.   

Who should the Robbins customers contact if they do not receive potable water?

Robbins customers who have not received potable water should contact Bidwell Water at (530) 343-2423 or (916) 383-2423. Customers who purchase potable water on their own will not receive reimbursement.

The limit through the State grant is three 5-gallon bottles per household per week. If customers prefer a smaller bottle size, a 3-gallon bottle is available. Potable water is delivered once per week. Bidwell Water will deliver up to three 5-gallon bottles per week.