Understanding Your Service
Payment Options
We offer five easy and convenient ways to pay your bill. Find the option that works best for you.
New Rates Invest in Water Reliability, Quality
California Public Utilities Commission (CPUC) approves new rates for Golden State Water Company customers that went into effect July 31
The rates approved by the CPUC ensure the safety and dependability of your local water system, create local jobs, and uphold the fundamental right of every Californian to access to safe, clean and affordable water, no matter the zip code.
View the video above to learn more about the rate-making process and how rates are invested in communities.
Customers should never have to think twice about the quality of water coming from their tap. In this rate case, we are investing $318 million in water systems that serve 80 communities, avoiding the costly and sometimes dangerous effects of deferring maintenance or delaying the replacement of aging infrastructure.
Click here to learn more about new rates and investments in your service area.
Rates, Tariffs and Regulations
Golden State Water Company is proud to provide reliable, quality water service to communities throughout California. As a regulated utility, we are held to the highest standards of accountability, and we believe it’s important to educate our customers to fully understand their water bills.
Assistance Programs
We recognize that some customers may have difficulty covering expenses. See if you qualify for our financial assistance programs.
Disconnection Policy
We understand that customers may experience financial hardship and may periodically be unable to pay their bill.